1. Introduction
Shunzhi Machinery (hereinafter referred to as "we", "us", or "our company") respects the privacy of every individual and is committed to protecting the personal information you provide. This Privacy Statement explains how we collect, use, disclose, and safeguard your personal information when you interact with our company, including but not limited to visiting our website, using our services, or engaging in business transactions with us.
2. Information We Collect
2.1 Personal Information You Provide to Us
Contact Information: When you contact us, for example, by filling out a contact form on our website, subscribing to our newsletter, or inquiring about our products and services, we may collect your name, email address, phone number, and postal address.
Business-Related Information: If you are a customer or a potential customer conducting business with us, we may collect information such as company name, job title, purchase history, and payment information (including bank account details or credit card information when applicable for transactions).
Feedback and Communication Content: Any feedback, comments, or messages you send to us, whether through email, online chat, or other communication channels, are also collected. This helps us to better understand your needs and improve our services.
2.2 Information Collected Automatically
Log Data: When you visit our website, our servers automatically record certain information. This includes your IP address, browser type, the pages you visit on our website, the time and date of your visit, and the referring website address. This information is used to analyze trends, administer the website, track user movements around the site, and gather demographic information about our user base in general.
Cookies and Similar Technologies: We use cookies, web beacons, and other similar technologies on our website. Cookies are small text files that are placed on your device when you visit a website. They help us to remember your preferences, analyze website traffic, and provide a more personalized user experience. You can usually adjust your browser settings to refuse cookies or to alert you when cookies are being sent. However, please note that if you choose to disable cookies, some features of our website may not function properly.
3. How We Use Your Information
3.1 To Provide and Improve Our Services
Fulfillment of Orders and Services: We use your personal information to process and fulfill your orders for our products and services. This includes communicating with you about the status of your order, shipping details, and providing after-sales support.
Customization and Personalization: Your information helps us to customize our services to better meet your individual needs. For example, we may use your purchase history to recommend products or services that may be of interest to you.
Service Improvement: By analyzing the data we collect, we can identify areas for improvement in our products, services, and website user experience. This data-driven approach enables us to make informed decisions to enhance the quality of what we offer.
3.2 For Communication Purposes
Responding to Inquiries: We use your contact information to respond to your inquiries, questions, and feedback in a timely manner.
Marketing and Promotions: With your consent, we may use your contact information to send you marketing communications about our new products, special offers, and events. You have the right to opt out of these marketing communications at any time, usually by following the unsubscribe instructions provided in the relevant emails or communications.
3.3 For Legal and Compliance Purposes
Compliance with Laws and Regulations: We may use your personal information as required by law, such as for tax reporting, anti - money laundering compliance, and other legal obligations.
Protecting Rights and Safety: We may use your information to protect our company, our customers, and the public from fraud, illegal activities, or to enforce our terms and conditions.
4. Information Sharing
4.1 With Third - Party Service Providers
Necessary for Service Provision: We may share your personal information with third - party service providers who assist us in operating our business, providing our services, or conducting business - related functions. These may include payment processors, shipping companies, IT service providers, and marketing agencies. These third - party service providers are contractually obligated to protect your personal information and use it only for the purposes for which it was shared with them.
Analytics and Improvement: We may share aggregated and anonymized data with third - party analytics providers to help us better understand our user behavior and improve our services. This anonymized data does not identify you as an individual.
4.2 In Response to Legal Requirements
Subpoenas and Court Orders: We may disclose your personal information if required to do so by law, such as in response to a subpoena, court order, or other legal process.
Protecting Rights and Safety: We may also disclose your information when we believe it is necessary to protect our rights, property, or the safety of our company, our customers, or the public.
5. Data Security
Technical and Organizational Measures: We implement a variety of technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include firewalls, encryption of sensitive data, access controls, and regular security audits.
Employee Training: Our employees are trained on data protection and privacy policies to ensure that they handle your personal information in a secure and appropriate manner. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
6. Your Rights
Access and Correction: You have the right to access the personal information we hold about you and to request that we correct any inaccurate or incomplete information.
Deletion and Withdrawal of Consent: You can request the deletion of your personal information (subject to certain legal limitations) or withdraw your consent for us to use your information for marketing or other purposes where consent is required.
Objection to Processing: You have the right to object to the processing of your personal information in certain circumstances, such as for direct marketing purposes.
Data Portability: In some cases, you have the right to receive the personal information you have provided to us in a structured, commonly used, and machine - readable format and to transmit that data to another party.
To exercise these rights, please contact us using the contact information provided below. We will respond to your requests in a timely manner and in accordance with applicable laws.
7. Changes to this Privacy Statement
We may update this Privacy Statement from time to time to reflect changes in our practices, applicable laws, or new technologies. When we make material changes to this Privacy Statement, we will notify you through appropriate means, such as by posting a notice on our website or sending you an email if we have your contact information. We encourage you to review this Privacy Statement periodically to stay informed about how we are protecting your personal information.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Statement or our privacy practices, please contact us at:
Email: info@chinashunzhi.com
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